What Are Active Users in Google Analytics?
Are you looking to increase your conversions and ROI? Understanding user behavior and analysing site traffic through Google Analytics is essential for achieving those results. In my daily practice as a Google Analytics consultant, I’ve noticed that driving real change in a business requires more than just looking at numbers; you must be deeply familiar with the specific terminology that defines your data. One of the most critical, yet frequently misunderstood, metrics I encounter is “Active Users.” It is often wrongly conflated with real-time users, those on your site at this very second, but it actually refers to unique individuals who have meaningful interactions within a specific timeframe. In Google Analytics 4 (GA4), Active Users have taken a central role, replacing the focus on “Total Users” typically seen in the older Universal Analytics. This shift means that understanding why a visitor is classified as active, whether they triggered a “first_visit” event or met the 10-second engagement threshold, is vital for measuring the true effectiveness of your marketing efforts. Today, we will focus on this core metric and find out how to accurately apply these insights to optimise your site and better understand your audience’s journey So, What Are Active Users in Google Analytics? The term “Active Users” can be a little misleading. Some people think it’s the same thing as a real-time user – someone who is on your site at this moment. But actually, your active users are different from your real-time users. Active users are those who have engaged in your website over a certain time period. Google Analytics looks at active users in terms of one day, seven days, 14 days, or 30 days. So, depending on your campaign needs, you can set the time period as daily (default setting), weekly, biweekly, or monthly to use the Active Users report. The default setting simply measures how many users are active on your site every day. Through the Active Users report, you will see the number of users who visited your site at least once in the last 1, 7, 14, or 28 days in a selected time period. This same report gives you a clear idea of the retention rate of your site, especially if you compare active user counts over time. Definition of a “User” In broad terms, “Users” mean the total number of new as well as returning visitors that get to your website. The numbers in the report are related to the timeframe you specify in Google Analytics. How to Access the Active Users Report To access the Active Users report, simply click on the “Acquisition” menu in your Google Analytics reporting view. How to Read the Active Users Report In the Active Users report, you’ll see the “Active Users” metric. Basically, there are four different types of Active Users: 1. 1 Day Active Users (Daily Active Users) These are unique users who visited your site at least once on the last day for a selected period of time. 2. 7-Day Active Users (Weekly Active Users) These are unique users who visited your site at least once in the last 7 days for a selected period of time. 3. 14-Day Active Users; and These are unique users who visited your site at least once in the last 14 days for a selected period of time. 4. 28-Day or 30-Day Active Users (Monthly Active Users) These are unique users who visited your site at least once in the last 28 or 30 days for a selected period of time. Note: 7-day active users may also include 1-day active users. In the same way, 28-day active users may also include 14-day active users. Google breaks your website’s active users into four different time frames so it’ll be easier for you to see the number of users visiting your site in a certain period or date range. How to Use the Google Analytics Active Users Report The Google Analytics Active Users report is useful in understanding or analyzing how often users are coming back to your website. The report will also be beneficial in measuring the success of your promotional campaign while it’s still running. For instance, you have just started running a promotion a few weeks ago. You hope for new traffic and hope to retain them. This Google Analytics Active Users report will be a great place to get a quick look at how successful your campaign has been. Hover over the chart and see the different metrics. You’ll also find their ratios to make comparisons. These ratios include: Daily active users / monthly active users Daily active users / monthly active users Weekly active users / monthly active users Looking at the active user count data by cohort could also provide you insight on certain points in a client or customer’s life cycle where they stop being active. That way, you can create intentions to retain those uses. [Recommended Article For You: Google Analytics – Paid vs Free] When to Use Active User Report and When to Use Real-Time Reports Didn’t we say earlier that the “Active Users” metric can be a bit misleading? To remove the confusion, we suggest you use real-time reports if you want to know the number of users that are currently on your site or if you want to validate your tracking. For instance, you have implemented a tracking event on your site and wanted to check if it is working well. In that case, navigate the Events section and check the real-time reports. On the other hand, use the Active User report, if you have just recently launched a campaign and wanted to understand its performance. Pro-Tip: use advanced segments along with Google Analytics Active Users report to see the effect of the active users on the data you are collecting on Google’s web analytics service. Using both would enable you to answer questions, such as are engaged users more active compared to the non-engaged ones? or are users from paid traffic less active








