MARKETING

Learn how high-growth leaders use Google Analytics for data driven marketing to measure the who, what, and where of traffic to drive revenue operations and lower CAC.

There are over a hundred metrics that you can look up on Google Analytics to get an idea of how well your website is performing. ‍ While it’s impossible to keep an eye on all of them, you must pay attention to the crucial ones. ‍ But what are the most important KPIs (Key Performance Indicators) to track on Google Analytics? ‍ Read on as we get you through everything you need about them, including: ‍ What are KPIs? What are the 5 most critical KPIs to track? How can you improve each KPI? FAQs ‍ What Are Google Analytics KPIs? ‍ ‍Source: Google Analytics Dashboard ‍ Google Analytics KPIs are metrics that tell us about a website’s performance. They help monitor and analyze your visitors’ actions and give critical insights into what works and what doesn’t on your site. ‍ As a digital marketer, Google Analytics KPIs can show you the part of your marketing funnel that needs tweaking for better conversion. ‍ They include Bounce Rate, Number of Sessions and Users, Pageview & Unique Pageview, Pages per Session, Organic vs. Paid Session, Cost Per Acquisition, Top Landing Pages, etc. Top 5 Most Important Google Analytics KPIs 1. Bounce Rate ‍ ‍Source: hotjar.com  ‍ Do you want to know if your website meets the needs of its users? Or how many users leave your landing pages without engaging your content further?  ‍ One excellent way to do this is to check your bounce rate. What Is A Bounce? ‍ A bounce occurs when a website visitor lands on a page and does nothing else before exiting. ‍ That is, the website user does not trigger any request to the Google Analytics server before leaving the page. ‍ A bounce is also known as a single-page session. ‍ For example, when a new user visits your website homepage from a search engine and does nothing else like click on an internal link or interact with your content significantly before they exit. Then, you can say the user ‘bounced’ from your website. What Is Bounce Rate in Google Analytics? ‍ The bounce rate in Google Analytics indicates the number of sessions that result in a bounce. In other words, it tells you how many sessions start and end on the same page. How To Calculate Bounce Rate For A Website And Web Pages ‍ The bounce rate for a website is the ratio of the number of single-page sessions (bounces) to the total number of sessions. ‍ Website Bounce Rate = the number of single-page sessions (bounces)/ total number of sessions. ‍ For example, if your website has 100 sessions in total and the number of single-page sessions is 10. Then, the bounce rate for your website is 10%. ‍ For a page, the same rule applies. But let’s define the bounce rate for a page. ‍ The bounce rate for a page is the ratio of the number of single-page sessions (bounces) that start and end on the page to the total number of sessions that continue from the page. ‍ Page Bounce Rate = the number of single-page sessions (bounces) on the page/ total number of sessions starting from the page. Is the Bounce Rate the same as the Exit Rate? ‍ No, while bounce rate measures ONLY single-page sessions, exit rate covers how often visitors exit after viewing any number of pages. Why Is Bounce Rate Important? ‍ Bounce rate helps you understand how users interact with the individual pages on your website so you can make better marketing decisions and decide which pages to optimize. ‍ Moreover, bounce rate provides information about your landing page to determine if you need to invest resources on a new page or optimize your existing page for a better user experience. ‍ Also, bounce rate by any browser is another key metric that tells you how your website behaves on various browsers. If your website has an issue with a browser version, it will affect your overall conversion rate and the time users spend on your page. How To Reduce Your Bounce Rate ‍ In Google Analytics, a high bounce rate does not necessarily mean your website is not doing great. However, here are some measures to take to reduce your website’s bounce rate: ‍ Improved Page Load Time ‍ The page load time of your website is key to determining if a user will stay on your website or leave without interacting with your content. ‍ For example, if a website visitor has to wait for too long (more than three seconds) before viewing your content, there is a high chance of bouncing due to a poor user experience. ‍ Make Navigation Easy ‍ Visitors should be able to navigate the site easily. ‍ There should be a sense of direction in the organization of the pages of your website and the contents. Have a  simple navigation menu, an internal search function and create a site map for your visitors. 2. Goal Conversion Rate ‍ ‍‍Source: hotjar.com   Do users carry out the desired target action? Are you wondering why some users do and others don’t?  ‍ You can find the answers to these questions with the goal conversion rate. First, let’s define goals, goal conversion, and goal conversion rate. What Are Goals? ‍ Goals are target actions you intend for your website visitors, like sign-ups, purchases, adds-to cart, etc. Hence, every website must have one or more clearly defined goals. What Is Goal Conversion? ‍ Goal conversion, on the other hand, occurs when your web users carry out the desired target actions. That is, it happens when your visitors complete a goal. For example, when they sign up for a newsletter, purchase, add a product to a cart, etc. What Is Goal Conversion Rate? ‍ Goal conversion rate is the ratio of the number of completed goals (goal conversion) to the total number of sessions in percentage. The goal conversion rate tells you the number of completed target

You’ve done it! Hours and hours of work have finally come to an end and your brand new website or mobile app is now live. Much like a first-time parent, you want to show off your new ‘baby.’ But will this pride and joy of yours truly be successful? And how will visitors engage with your site? Are the clicking points too tricky for them to find? Do they scroll down to the desired point on a page? Are users navigating between pages in the way you intended them? These interactions are known as events in Google Analytics. Granted, there are many different kinds of events, but in this article, we’re talking about button clicks when we refer to events. Web developers and business owners need to know the answers to the questions mentioned above. You see, understanding the success rate of these events helps you build a strong, reliable website that users find easy to navigate and achieves the desired result. Before we discuss tracking button clicks, let’s first figure a few things out: Is there any other software that I need to familiarize myself with before I can track button clicks? What are some examples of button clicks that can be followed? Which of these events or buttons are the most important ones I should follow? How do I start tracking them? So then, let’s begin with familiarizing ourselves with the software. Google Tag Manager Source: Pexels.com‍ Google tag manager is a Tag Management System (TMS) developed by Google and originally released in 2012. At the time of writing, the most up-to-date paid version of this software is Tag Manager 360, while the free version, Google Tag Manager, would be more suitable for small businesses. This software allows users to configure and immediately use tags on a given website. The free Google Tag Manager account boasts multi-user support, rule-based triggers, and support for Google and Non-Google Tags. However, it has a limit of three workspaces available for simultaneous tagging projects. Take the time to read about tag manager and study its features before setting up your event tracking parameters. (1) Pro tip: Tag manager works best when used in conjunction with Google Chrome, so make sure you adjust your browser settings if needed. What are some button clicks that I could track with Google tag manager? Source: Pexels.com‍ Depending on the nature of your business and the design of your website or app, there will be various button clicks available for tracking. If you have an e-commerce web page, you will focus your button tracking on call-to-action events. You want to track how many users follow through with a purchase or how far they browse on your site before they lose interest. Name your buttons appropriately – Add to cart / Get it now / Subscribe / Book Now / Submit button. By using the tag configuration setting in your Tag Manager, you’d be able to name each button click and understand your website visitors better. Not all websites would be tracking the same user clicks. That is because pages and apps are designed with different reasons in mind. A blog post geared heavily toward advertising would be tracking outbound link clicks or perhaps file downloads. You’d also want to track video engagement so you could set up an event tag that would let you know which video’s have success on your page and adjust accordingly. Source: Pexels.com ‍ How do I set up the tracking? Once you’re familiar with the Google Tag Manager, you can use it to track your button clicks. It’s a bit of a process to set it up, but the same steps are used for any new tag or click event you’ll set up in the future, so it’s not too painful. Here’s a step-by-step guide. Enable click variables in Google Tag Manager Once you’ve logged in to your Google Tag Manager workspace, navigate to variables and click on configure. Tag manager has a selection of built-in variables to choose from and they will appear on the pop-up page. For example, you can choose from any or all of the following: Click element Click Classes Click ID Click Target Click Url Click Test Pay attention to your selection here, as Tag Manager uses this to identify the click parameters for each button you intend to track. Configure Click elements as Triggers You now need to configure these click elements to create a trigger. Do that by navigating to triggers in your tag manager workspace. Click on add new trigger, select all elements and click on all clicks. It’s helpful to select all clicks at this stage, even though you won’t necessarily want to track all button clicks during your data sampling in Google Analytics. This is because you need to first identify the unique parameters of the individual button you intend to track. You can come back to this step later on and adjust as needed. Set a variable for the button click to be tracked Google tag manager workspace will now give you the option to preview the changes you’ve just made. Preview mode is a convenient feature in Tag Manager as it allows you to browse a site and preview all the changes you’ve made before you hit save and the changes are published. You can then use this debugging feature to inspect the order in which your tags fired. So, click on preview and then enter your domain URL values to begin the debugger. Your set button will then appear in the domain tab. Click on it. Once you click on it, you will see the debugger running. The debugger will then monitor all actions performed by the trigger fires. The intention of this exercise is to find and set parameters for each button click. Source: Pexels.com ‍ Adjust the trigger accordingly in Tag Manager Think of these triggers as listening to your website. It detects specific actions like submissions, button clicks, and page views. The trigger will then

Is your organic traffic flat but revenue up? Learn how to measure SEO, AEO, and GEO impact using a data-driven marketing analytics framework for growth.

Site performance refers to the speed at which your site loads and displays on a user’s web browser or mobile device. This includes all content, such as text, images and videos. While it’s obvious that factors such as your industry and the product or service you offer will affect conversions, can the speed at which a page loads make or break your business? ‍ According to the latest statistics, the answer to that question is a resounding yes! ‍ Photo by Nataliya Vaitkevich ‍ Below are 24 statistics that prove just how important faster page loading times are: #1 The first 5 seconds of page load time have the highest impact on conversion rates. Rates drop by an average of 4.42% with each second of load time between seconds 0-5. Website conversion rates drop by a further 2.11% with each additional second of load time between seconds 5-9. (portent.com) #2 According to a recent study by Deloitte, with just a 0.1s improvement in site speed, retail consumers spent almost 10% more, while lead generation and luxury consumers engaged more, with page views increasing by 7% and 8% respectively. (Deloitte) #3  Nearly half of all visitors will leave a mobile website if the pages don’t load within 3 seconds. (Think with Google) According to Statistica, mobile devices account for 48% of web traffic in the U.S., and 54% of web traffic worldwide. If your mobile page takes longer than 3 seconds to load, that’s a significant amount of potential customers that you’ve lost before they’ve even seen your product. #4 Transactional pages need to have the fastest loading times. Checkout, login, and product category pages are most important as traffic to these pages is most likely to convert into paying customers. To Improve transaction conversions, aim for a 0-2 Second Load Time. (Portent.com) ‍ #5 The longer the load time, the higher the bounce rates. The probability of bounce increases 32% as page load time goes from 1 second to 3 seconds, and by 90% when the page load time goes from one to five seconds. (Google/SOASTA Research, 2017) ‍ ‍Photo by Anna Tarazevich ‍ #6 Nearly 70% of consumers admit that page speed impacts their willingness to buy from an online retailer. (Unbounce) ‍ #7  Amazon would lose $1.6 billion a year if their site slowed down by just 1 second. (websitebuilderexpert.com) ‍ ‍ #8 The optimal time for a full mobile page load is less than 3.1 seconds. Anything less than 3.1 seconds would put you in the best 20% of sites we benchmark for time before full mobile page load, and less than 2.5 seconds would put you in the best 10%. Time before a full mobile page-load of more than 6.6 seconds would put you in the worst 20% of sites, and more than 8.3 seconds would put you in the worst-performing sites. (LittleData) ‍ #9 The optimal time for a full desktop page load is 2.8 seconds. Anything less than 2.8 seconds would put you in the best 20% of sites we benchmark for time before full desktop page load, and less than 2.2 seconds would put you in the best 10%. Time before full desktop page load of more than 6.1 seconds would put you in the worst 20% of sites, and more than 7.7 seconds would put you in the worst-performing sites. (LittleData) ‍ #10 88.5% say slow loading pages are the main reason why they would leave a website. (Review42.com) ‍ #11 39% of people will stop engaging with a website if images won’t load or take too long to load. (Hubspot) ‍ #12 Even if you’re not in the e-commerce business, mobile speed can still impact your sales. For example, after BMW revamped their mobile site to provide a reliable and smooth web experience even under poor network conditions, the percentage of visitor’s clicking through to the BMW sales site increased from 8% to 30%, 4 times higher than before. (thinkwithGoogle) ‍ Photo by cottonbro‍ #13 The majority of web users would be willing to give up animations and video if it meant site pages would load faster. When used correctly, video marketing can be a powerful part of our SEO strategy. But it could also negatively impact conversion rates if not optimized to load quickly and efficiently. (Unbounce) ‍ #14  A 1 second delay reduces customer satisfaction by 16%. (Abtasty.com) ‍ #15 In 2021, Vodafone improved its LCP by 30%, which led to an overall 8% increase in sales. The LCPis the amount of time it takes for a page’s main content to load.  (hobo-web.co.uk) ‍ #16 Website owners have only 5 seconds to catch a visitor’s attention. Most users would rather spend several extra minutes browsing fast-responding but irrelevant websites, than waiting for relevant pages to load. (kinsta.com) ‍ #17 Retail sites had a 9.2% increase in average order value when load time was decreased by just one-tenth of a second.  (Deloitte) ‍ #18 Over  45% of people admit they are less likely to make a purchase if an e-commerce site loads slower than expected. (Unbounce) ‍ #19 52 percent of online shoppers stated that fast loading pages are important to their site loyalty. (hobo-web.co.uk) Photo by Sora Shimazaki ‍ ‍ #20 When pages load in less than 1 second, the average conversion rate is almost 32%. At a 1-second load time, the conversion rate already drops to 20%. At 2 seconds, the conversion rate begins to level off at 12-13% and reaches its lowest at a 5-second load time. (portent.com) ‍ #21 Mobile sites that load in five seconds or fewer earn twice as much as sites that take 19 seconds to load. (blog.google) ‍ #22 79% of shoppers who have trouble with site performance say they won’t return to the site to buy again.(neilpatel.com) ‍ #23 It takes 50 milliseconds for a user to form an impression of your website. Page load time will be the first impression you make. (researchgate) ‍ #24 85% of users expect a

When it comes to heavy hitters in Website Analytics, few can pack a punch like Google Analytics and Hubspot. ‍ Hubspot is an end-to-end SaaS platform that offers Website Analytics and other tools, such as Customer Relationship Management (CRM) software.  In the words of Hubspot itself, helping customers and businesses ‘Grow Better’. (1) ‍ But Hubspot offers much more than web analytics. It’s an integrated marketing, sales, customer service, operations, and CRM software platform. When customers use the Hubspot Web Analytics tool in conjunction with all these other SAAS tools, the overall workflow of their company will improve. ‍ Google Analytics also allows a person to track interactions with a website or app, allowing the user to understand better how others respond to the content of their site. ‍ Both platforms have been around since 2005 and have helped millions of people track website traffic and performance. ‍ Let’s look at what these Analytics Tools have in common and where they differ. “If statistics are boring, you’ve got the wrong numbers.” Edward Tufte, Statistician ‍ But first, if you’re new to the world of Website Analytics, you’ll find several terms often repeated. Here’s a brief explanation of a few of them to help you better understand our article: Landing pages The first page on a website that a visitor “lands” on after clicking on a link or ad Organic search Visitors to a site who chose to navigate there after an internet search. They aren’t there as a result of paid advertising or something similar. Paid search The traffic that arrives on a website as a result of paid means only. For example, they might have landed on your page by clicking an ad that popped up in search results. Traffic sources Refers to the origin from which people found your website. This could be from a Google search, clicking on an ad, social networks, or directly typing your site’s URL into a search bar. Single session The time a user is active on your site or app. A session can end after 30 minutes of inactivity or when a user leaves your site. CTA clicks Call To Action clicks or buttons could be an image or line of text that prompts your visitors to take a specific desired action. ‍ What do HubSpot and Google Analytics have in common? ‍ Most analytical software share a few standard features. Here are 5 similarities that might interest you. Traffic Analytics Both Hubspot and Google Analytics allow you to track the number of visitors to your website. ‍ Screenshot: Hubspot Sample Site‍ ‍ Hubspot allows you to view your web traffic in a weekly, monthly, and yearly view. It makes good use of graphs and line bars to help the user visualize how many visitors reach a website. ‍ It also gives you a breakdown of how many users have arrived at your website as a means of direct traffic, paid social campaigns, paid searches, organic searches, and other means. ‍ The report is customizable, meaning that you can change the view to see where your users are based geographically. ‍ Google Analytics has an even more in-depth take on traffic reporting. For instance, it shows the user which type of devices visitors use and tracks new and recurring visitors. Page Views Hubspot enables you to check the metrics of individual website pages, such as your blog posts, landing pages, and white pages. You can also toggle your page views report to display metrics of all the pages together, which will give you an overview of the site as a whole. ‍ But it doesn’t end there. Hubspot also lets you see other important properties regarding your pages, such as the bounce rate, the exit rate, and CTA buttons. This helps dissect user behavior, allowing you to tailor individual pages to boost conversion rates. ‍ Google Analytics differentiates between page views and unique page views, which are explained in-depth in the article ‘Google Analytics Page Views by URL.’ ‍ GA offers the page views abilities as Hubspot and with the addition of unique page views tracking. Goal Setting Ability Source: Pexels.com‍ ‍ You set goals in your analytics tool to assess your website’s overall performance. This is especially important for e-commerce websites because you can see where people are more likely to click and spend money. ‍ Hubspot can set goals for specific pages or teams within your organization. You can rename a goal and set the category to best suit the description, such as sales goals. ‍ You can then track the progress in weekly or monthly reports. ‍ Google Analytics allows you to set goals for specific conversions, such as a form submission or video view.  You can then assign a value to these goals so that Google Analytics knows how much these actions are worth to your company. ‍ This, in turn, helps GA focus its reports according to what the user sees the most value in. Conversion Rates High conversion rates mean your website is doing well in the areas you want it to, while low conversion rates give you room for improvement. Source: Pexels.com‍ ‍ Hubspot allows you to set up goals on individual pages to track conversions, like CTA button clicks. ‍ While Google Analytics shows you the same metrics as Hubspot, it goes a bit further by allowing you to see every visitor interaction in a single session. Sources Question: Why is it important to understand the traffic sources arriving at your website? ‍ Answer: There are several reasons. For instance, you can check the diversity of your audience. This will allow you to make needed changes to ensure a site’s longevity, as you won’t be relying on visitors from only one medium, such as paid traffic. ‍ Another important reason to understand the true traffic source is that you can gauge the Return-On-Investment (ROI) of your marketing campaigns. You want to know if it’s worth the time and effort you put into individual

The straight-up answer Yes, Google Analytics is rather hard to learn. It’s not the type of platform you just sign up for and instinctively know how to use. ‍ The difficulty will depend on ‍ Previous experience How familiar you are with SEO strategies Which method you choose to learn ‍ Let’s take a closer look. Factors influencing how difficult it will be to learn GA: Previous Experience ‍ Do you have prior experience in traditional marketing? Do you spend your free time watching the latest keyword research videos on YouTube? ‍ Have you designed websites for friends and family as a hobby? ‍ All these interests and skills will make it easier for you to understand Google Analytics jargon and concepts. The better your foundation, the easier it will be to build on. Source: Pexels ‍ Knowledge of Digital Marketing and SEO ‍ General knowledge of SEO strategies will give you a running start in learning Google Analytics. It’s one thing to know how a program works, but quite another to understand how to use that data to make better decisions. ‍ You’ll also be more familiar with GA terms like metrics, KPIs, and Funnel conversions. All this means less time Googling terms and more time learning the tricks of the trade. Which method you choose to learn ‍ Can you learn Google Analytics on your own? ‍ If there’s one takeaway from this article, it’s this: DON’T! ‍ Trying to learn GA by simply watching a few YouTube videos and reading blog articles will take weeks. ‍ Don’t get me wrong, there are MANY quality articles and videos out there and you should absolutely take advantage of them to supplement your learning. ‍ But the best way to learn is to sign up for an actual Google Analytics course. This way, you know it will take X hours and can plan accordingly. Best Google Analytics training Google Analytics Academy: Google Analytics for Beginners ‍ Google designed this course for absolute beginners. It is best for startups, blogs and small business owners who are not ready to hire a digital marketer. ‍ Course duration: 4 – 6 hours ‍ Cost: Free ‍ Google Analytics for beginners includes all the analytics essentials: ‍ How to set up Google Analytics, as well as views and filters Understanding and sharing reports Basic reports: Audience, Acquisition & Behaviour Basic campaign and conversion tracking ‍ And once you’re done learning the basics, you can move on to the Advanced Google Analytics course.  To supplement your learning, there’s also the Google Analytics YouTube channel. ‍ Source: Pexels‍ Reliablesoft Academy: Google Analytics Course ‍ As part of the Digital Marketing course bundle, this course is ideal for beginners and those with prior knowledge of GA. ‍ If you want to learn how the platform works and get a well-rounded knowledge of SEO, this is the course for you. Recommended for small business owners and aspiring digital marketers. ‍ Course duration: 8 hours ‍ Cost: $119 ‍ Reliablesoft’s course includes: ‍ How to use Google Analytics for SEO purposes Advanced analytics, including creating goals and sales funnels Google Analytics 4 basics Google Analytics reports ‍ CXL: Google Analytics Intermediate ‍ This course is designed for those with a good foundation in Google Analytics. It can be described as a masterclass that helps you level up your GA skills. ‍ Course duration: 6 hours ‍ Cost: 7 day free trial, then +/- $140/month ‍ Google Analytics Intermediate includes: ‍ How to measure the customer journey funnel step-by-step How to create custom reports How to minimize spam in your data How to customize your marketing channels Can I get a Google Analytics certification? ‍ Yes – To do so, you’ll need to pass the Google Analytics Individual Qualification (QAIQ) exam. The exam should take approximately 1 hour to complete, and it’s recommended you first complete both the beginner and advanced GA academy courses before you do so. ‍ Note there are now 2 certifications – Universal and GA4. Should I learn Univeral GA or GA4? Google has announced that starting July 2023, they will no longer process data in UA. ‍ Although many principles and terms will remain the same, there are also considerable differences between the two platforms. ‍ So if you choose to learn how to use UA first, make sure to supplement your learning with content focused on GA4 as well. What makes learning Google Analytics a challenge? Source: Pexels‍ ‍ Google Analytics gathers an enormous quantity of information and compiles reports for just about anything you can imagine. ‍ Even if you want only basic data, it’s easy to be overwhelmed by all the information provided. The program also uses a lot of technical jargon, familiar only to those in the industry. ‍ This complexity means there is a steep learning curve. And the more complex the data you need, the more difficult it becomes to learn. Is Google Analytics worth learning? It depends.  ‍ If you want a career as a digital marketer, you’ll have very little choice but to learn how the world’s most popular analytics platform works. ‍ And knowing your way around GA will give you a very valuable skill that could land you some pretty cool jobs. In fact, the demand for people with web analytics skills will only increase going forward. ‍ On the other hand, if you are self-employed or a personal blog writer, it may not be worth the trouble. Also, as a small business owner, you probably won’t have much time to learn how an analytics tool works. Your focus will be on developing your product or service, hiring new staff or choosing the perfect office space for your company. ‍ Even though Google Analytics might be free, it doesn’t mean it’s the best option. There are other alternatives that deliver data reports for just a small monthly fee – minus the steep learning curve. ‍ So instead of spending hours wrapping your head around

In January 2022, the Austrian Data Protection Authority ruled that Austrian websites that use Google Analytics are breaching the General Data Protection Regulation (GDPR). This recent ruling has its roots in a ruling known as Schrems II, which was made by the Court of Justice of the European Union (CJEU) in 2020. The CJEU stated that US cloud service providers are not capable of complying with EU privacy laws, including GDPR. This non-compliance is inevitable due to US surveillance laws, which require US cloud service providers to hand over users’ personal data to the US authorities. Despite tech companies warning that this ruling would have severe consequences for companies and users on both sides of the Atlantic, many companies in both the US and the EU simply ignored the 2020 case. However, one Austrian business has now ended up in court as a result of ignoring the regulations. The company could be facing a fine of up to 20 million euros, as well as reputation damage. ‍ What Happened in the Austrian Case? The European Center for Digital Rights brought the case against the Austrian company. They found that IP addresses, which GDPR classes as personal data, were transmitted in cookie data to the US, in breach of the regulations. This illegal data transmission occurred as a result of the company using Google Analytics to monitor traffic to its site. The Austrian Data Protection Authority took the bold step of ruling that Austrian websites that use Google Analytics are breaching GDPR. According to Max Schrems, who is honorary chair of the European Center for Digital Rights, similar decisions could now occur in most EU member states. The organization has filed already filed over 100 complaints in almost all EU countries. ‍ What Does This Mean for EU Website Providers? Many website providers use Google Analytics to gain insight into how visitors find, navigate, and interact with their websites. However, for website owners in Austria — and perhaps soon in all other EU countries — continuing to use Google Analytics no longer remains a legal option. Any business currently using Google Analytics should remove it from their website immediately to avoid violating GDPR, which could lead to a significant fine and loss of reputation. ‍ Are There Legal Alternatives to Google Analytics? The good news for EU website providers is that there is no need to give up using analytics technology altogether. Analyzing website traffic is an essential part of understanding how visitors use your website and working out how you can improve your site to serve them more effectively. Thankfully, there are plenty of alternatives to Google Analytics that do not use cookies and are compliant with privacy regulations in the EU. Abralytics is a cookie-free and privacy-focused website analytics service. In addition to respecting the privacy of website visitors, Abralytics also focuses on delivering information to website providers that is jargon-free, easy to understand, and immediately actionable. It can even provide insights in as little as 20% of the time that Google Analytics takes. Abralytics works with all major website building platforms, such as WordPress, Squarespace, Wix, or Shopify. Most EU website providers who are currently risking breaking the law by using Google Analytics could quickly and easily switch over to Abralytics to keep their visitors’ data — and their own reputations — safe. Another alternative to Google Analytics is Plausible.io. This open-source web analytics software is lightweight, cookie-free, and fully compliant with GDPR. Plausible.io was created in the EU and is still hosted there, which means that it is a great choice for businesses that are keen to ensure compliance with all EU legislation. One advantage of using a cookie-free alternative to Google Analytics is that there is no need to obtain GDPR consent from website users. That means no annoying cookie banners — just a website working in the way it was designed to give a great experience to all visitors. ‍ Do EU Businesses Need to Act Now? As of January 2022, only Austria has ruled that Google Analytics is illegal — but similar rulings are expected to follow in most if not all other EU member states. Website providers in all EU countries must take action now to avoid fines and reputation damage. It is time for websites across Europe to ditch Google Analytics in favor of a privacy-friendly web analytics alternative. Sign up for a 30-day free trial of Abralytics today and protect your business.

Google Analytics has been setting the standard for analytics platforms since its launch on November 14th, 2005. ‍ It tracks website data which gives users the needed insights to improve their pages and optimize their conversion rates. Google Analytics soon grew into the most used analytics tool in the world, commanding an impressive 85% market share. (1) ‍ People have noted this success and since developed their own analytical software to rival it. ‍ Companies like Kissmetrics, founded in 2008, have provided users with viable alternative tracking tools. ‍ There are many reasons why you should switch to a google analytics alternative. But let’s take a closer look at both Kissmetrics and Google Analytics and help you figure out which platform would suit your needs. The similarities between Kissmetrics and Google Analytics Google Analytics helps users identify behavioral patterns of website visitors, telling you where they’re from, how long they stayed on a page, and what action was completed on a page if any before they clicked away. ‍ This conversion tracking helps users of GA adapt their pages to optimize results. ‍ Google Analytics tracks all the important metrics that users need to know about and offers a great summary of these in the form of a table, chart, and graph. Users are able to set up custom reports that are tailored to their goals and needs. ‍ Kissmetrics also helps companies understand customer behavior. They offer detailed customer delivery reports which help you track daily, weekly, and monthly users. ‍ It also allows you to see the most popular pages on your site, so you know where the most interest is. ‍ At first glance it might seem like both analytics tools do the same thing, right? ‍ Well, there are a few significant differences. Have a look at these: Differences between Kissmetrics and Google Analytics The kind of Data they track Google Analytics tracks anonymous data, meaning that they base their results on a large sample of visitors. So Google Analytics tells you about the overall traffic performance of a site and the top trends on a webpage. ‍ They make use of software called Google Tag Manager to track visitor interactions. The Tag Manager then allows you to set up certain event tracking, which when triggered will be counted in their report. ‍ Kissmetrics connects all their data to a specific person. This means that their reports are more personalized and focused on specific users. As can be seen in the screenshot below, this reporting tool allows you to hone in on individual visitors and track their interactions with your app or website. ‍ ‍Credit: Kissmetrics.com Data Accuracy Because Google Analytics makes use of anonymous tracking, they assume that each visit is a new person. This leads to inaccurate conversion rates. ‍ Kissmetrics knows when a single user accesses your website from different devices or browsers. Because it ties all this data together, conversion reports are more accurate. Customer Journey What is a customer journey? ‍ It’s the path of interactions an individual has with your product or services, from the moment they land on your first page, until after they’ve made a purchase or acted in a desired way, until the moment they leave your page. ‍ Google Analytics tracks sessions, not visitors, so you can’t build up customer journeys. GA helps a person understand what’s happening on their website before a purchase happens, but leaves many questions about the entire experience of individual users. ‍ Kissmetrics tracks the entire customer journey and shows you the drop-offs right throughout. This means that vendors know at which stage their potential customers have opted out of a purchase, including the time after they’ve added an item to the e-Commerce checkout cart. Marketing Funnels What is a funnel? A funnel is a series of steps or events that a user takes that lead to a conversion. ‍ It’s important to set up custom funnel reporting as it will help you visualize the steps that customers take to ultimately complete a task on your website. Knowing this helps you improve your site and reduce inefficient or abandoned customer journeys. ‍ Credit: GA4Bigquery.com‍ ‍ In your funnel reports, Google Analytics will show you important metrics such as Visitors, Bounce Rate, Time on site, and Exits. As seen in the image above, these metrics are tied to sessions, not individual visitors. ‍ As mentioned, Kissmetrics ties data to individual people, so their funnel report will give you data on one user source. This allows you to increase conversion rates over time. Support No matter how many white pages you study or how many tutorials you watch, sooner or later everyone needs a real human that can help resolve issues and give needed advice on the day-to-day use of the analytics tool. ‍ Even though Google Analytics has always offered support in the form of e-mail platforms and online Q&A they do not offer live support to those who use the free version. ‍ Kissmetrics offers live support with setting up their platform and also live communication with a real person (not a bot) when you need their help. ‍ E-commerce data tracking Google Analytics has long since been an attractive tool for small and medium e-commerce businesses. ‍ It offers some of the most important reports any vendor would need insight into, namely ‍ Enhanced Commerce Reports These consist of Campaign views, Campaign clicks, Product views, Product clicks, Product detail page views, Shopping cart additions, Shopping cart changes, Shopping cart abandonment, Coupon code activity, Purchase activity, Refund requests Average order value (AOV), and other metrics. ‍ Goal Flow Reports Helps businesses identify ‘stuck’ points for customers and leverage these points to better their return on investment. ‍ Users Flow Reports Helps you understand how visitors to your website are navigating their way through your web pages. By comparing the desired path to the actual paths, e-commerce managers can make user experience adjustments to better serve their prospective customers. ‍ Channel

Your choice of analytics solution plays a crucial role in how you collect, measure, and analyze website data to achieve your business goals. ‍ So, you must choose a website analytics platform that offers: ‍ a cost-effective model relative to your business size, an easy-to-use interface, fast loading of analytics data, mutual integration with relevant marketing tools, and total control of your website data. ‍ Keep reading if you’re looking for good analytics tools and want a detailed Matomo vs. Fathom comparison to help you narrow down your decision. ‍ This article discusses the key differences between these analytics tools – their main advantages, pros and cons and the best tool for different audience types. ‍ What Is Matomo? Source: Matomo Home Page‍ ‍ Matomo Analytics (formerly Piwik) is an open-source web analytics tool based on PHP MySQL software that provides detailed reports on your website and its users. The report tells you who your users are, how they interact with your content, what marketing channel they came from, and how they convert …or bounce off your website. ‍ So you can see what works and what does not on your marketing funnel for better conversion. ‍ Matomo gives you total control of your website data. No third party can access your website data without your authorization. ‍ What Is Fathom? ‍ Source: Fathom Home Page‍ ‍ Fathom Analytics is a simple, open-source web analytics platform that helps you track, analyze, and report your website data while placing a premium on data privacy. ‍ So, unlike Google Analytics, Fathom does not collect personal data of your website visitors. ‍ And it does not use cookies, so you won’t have to bother about the ugly cookies notification bar on your website anymore. ‍ Fathom is an easy-to-use analytics tool for website owners at any technical level. It has a dashboard that allows you to monitor: ‍ number of website visitors site pageviews bounce rate average time on site goals completion ‍ The Core Similarities Between Matomo And Fathom ‍ Matomo and Fathom have some fundamental aspects in common. Let’s look at these features before we dive into their core differences. Open Web Analytics ‍ Matomo and Fathom encourage user feedback and suggestions. ‍ For example, you can look at the Fathom development’s public roadmap and add (or vote on) your preferred feature recommendations. Open Source Analytics Tools ‍ Both Matomo and Fathom are open-source analytics tools – the analytics tracker codes of both are available on GitHub for you to view and inspect. ‍ Open-source tools ensure transparency and openness. You can read and review their tracker codes and learn how they keep your data private and secure. 100% Ownership Of Your Website Data ‍ Both Matomo and Fathom Analytics are privacy-friendly analytics solutions. ‍ But what does this mean? ‍ Your analytics and website data are all yours. Unlike Google Analytics which collects personal data of your website visitors for ad purposes, Matomo and Fathom Analytics give you total control over your website data. ‍ So you need not worry about unauthorized access or use of your website data. The Core Differences Between Matomo And Fathom  ‍ Besides their user interface and other features, the core differences between Matomo and Fathom are the differences in their pricing plans, hosting, integration with other tools, loading speed and use of cookies, and trackable metrics. Pricing Plans ‍ Matomo has two models, namely Matomo Cloud and Matomo On Premise: ‍ Matomo On Premise: This version of Matomo is FREE. To get started, you need to host it on your server. However,  you can purchase specific bundles for better analytics. ‍ These bundles include SEO web vitals (starting at $86.67/year), multi-channel conversion attribution (starting at $86.67/year), Roll-Up reporting (starting at $218.33/year), etc. ‍ Matomo Cloud: This version of Matomo is cloud-hosted and comes at a price that varies with your website’s traffic and use. The price ranges from $0(21 Day free trial) to $15,250 annually. ‍ Fathom has two versions, namely Fathom Analytics (main software) and Fathom Lite. ‍ Fathom Analytics: Cloud-hosted, uses no cookies, offers additional metrics, and comes at a price. The price starts at $14/month; for business is $24/month; for enterprise is $34/month. ‍ Fathom Lite: FREE, but it has limited features. ‍ Overall, when it comes to pricing, Fathom is the better choice because it offers about the same features as Matomo at a cheaper cost. Integration With A WordPress Plugin ‍ Because they are both cloud analytics tools, Matomo and Fathom Analytics have similar WordPress integration processes. ‍ To set up Matomo for WordPress, download the WP-Matomo plugin from your WP admin dashboard. The WordPress-Matomo integration uses Matomo API to provide you with metrics about your website visitors and how they interact with your website. ‍ On the other hand, to set up Fathom for WordPress, download the WP- Matomo Analytics plugin from your WP dashboard. Alternatively, copy your Fathom Pro tracking code and paste it into your footer theme file. Trackable Metrics ‍ Source: Fathom Dashboard ‍ ‍ Fathom Analytics allows you to add unlimited users, goals, segments, and 50 websites. But you can only track 6 metrics. ‍ With Matomo Cloud, you can only add 30 users, 200+ metrics, track 150 goals, 100 segments, 30 websites, and 30 custom dimensions. ‍ So, you can track more metrics on Matomo than on Fathom Analytics. In addition, both Matomo and Fathom Analytics offer server log analytics and intranet analytics. You can access your intranet analytics and see the unique website visitor data of people in your intranet network at a glance. Overall, if you want an analytics solution that tracks more than the basic metrics between the two options, then you should opt for Matomo. Use Of Cookies ‍ Matomo uses first-party cookies to track your intranet website visitors with similar system configurations, such as IP addresses, computers, etc. ‍ Conversely, Fathom Analytics does not use any cookies at all. According to Fathom, their software “intelligently tracks information about